Taylor and Martin, Inc. Privacy Policy

Updated: March 7, 2013

Taylor and Martin is sensitive to privacy issues on the Internet. We believe it is important that you understand how we treat the information you may provide to us. Unless specifically stated otherwise, the information you provide is never shared with anyone other than Taylor and Martin employees or authorized contractors. Taylor and Martin never trades or sells its customer's personal information except as provided in this policy. We will ask for your consent before using information for a purpose other than those that are set out in this Privacy Policy.

This privacy statement applies to information collected by the websites Taylor and Martin manages and controls, including taylorandmartin.com and other domains owned and operated by Taylor and Martin, Inc., hereafter referred to collectively as Taylor and Martin.

How We Gather Information

To save you time and make our web services even easier to use, you may create a Taylor and Martin account using your personal information. The Taylor and Martin account system saves your information and references it to your email address and password. The next time you visit the Taylor and Martin website, you can simply enter your email address and password. If you purchase a product or service from us, we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, and mailing address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fill your orders. If we have trouble processing an order, we will use this information to contact you. We also use the mailing and email address to send you brochures and other items of interest.

When you register online for an account, we collect the information you provide us, including your name and contact information. We use this information to ensure that you are properly registered to use our online services. If you have made the choice to do so, we also use this information to send you materials for items of interest. You may opt out of being included on our mailing list by contacting Taylor and Martin and request to be removed from the mailing list. You may also opt out of receiving email notices by following the instructions provided to opt out included in every email broadcast message.

Taylor and Martin may occasionally provide you the opportunity to participate in contests or surveys on our site. If you participate, we may request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact and demographic information such as name and address. We may share aggregated demographic information about our user base with our partners and advertisers. This information does not identify individual users.

When you contact Taylor and Martin, we may keep a record of your communication to help solve any issues you might be facing. We may use your email address to inform you about our services, such as letting you know about upcoming changes or improvements.

Taylor and Martin may use Twitter, Facebook or other social media outlets to market and promote its offerings and services. Any communications you make with Taylor and Martin using these media may be used by Taylor and Martin in accordance with this policy.

Vendors, Suppliers, or Other Access to Your Information

We may provide access to your personal information to our affiliates or other trusted businesses or persons to process it for us, based on our instructions and in compliance with our Privacy Policy and any other appropriate confidentiality and security measures. Legal Access to Your Information

We may share personal information with companies, organizations or individuals outside of Taylor and Martin if we have a good-faith belief that access, use, preservation or disclosure of the information is reasonably necessary to:

  • meet any applicable law, regulation, legal process or enforceable governmental request.
  • enforce applicable Terms of Service, Terms of Use, or other potential violation of Taylor and Martin contracts or rules, including investigation of potential violations.
  • detect, prevent, investigate or otherwise address fraud, security or technical issues.
  • protect against harm to the rights, property or safety of Taylor and Martin, our users or the public as required or permitted by law.

Merger, Acquisition, Sale or Forced Sale

If Taylor and Martin is involved in a merger, acquisition or asset sale, including a forced sale of assets, we will, to the extent permitted by law, continue to ensure the confidentiality of any personal information and give affected users notice before personal information is transferred or becomes subject to a different privacy policy.

Log Files

As is true of most Web sites, we gather certain information automatically and store it in log files. This information may include IP addresses, browser type, referring/exit pages, operating system, date/time stamp, and clickstream data. We may collect device-specific information (such as your hardware model, operating system version, unique device identifiers, and mobile network information including phone number). Taylor and Martin may associate your device identifiers or phone number with your Taylor and Martin Account.

We use this information to analyze trends, to administer the site, to track how visitors interact with the site.

Cookies

A cookie is a small text file that is stored on a users computer for record-keeping purposes. We do use cookies on our site. Taylor and Martin may use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site and utilize certain advanced capabilities of the site. A session cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browsers help file.

If you reject cookies, you may still use our site, but your ability to use some areas of our site may be limited and you may need to reenter personal information when you register for events.

How We Protect Your Personal Information

Taylor and Martin safeguards the security of the data you send us with physical, electronic, administrative and managerial procedures. Likewise, we urge you to take every precaution to protect your personal data when you are on the Internet. These precautions include not storing passwords, changing your password often, using a combination of letters, numbers and symbols, and using a secure browser over a secured network.

The Taylor and Martin website currently uses at least SSL encryption on all web pages where personal information is submitted. This is designed to protect the confidentiality of your personal and credit card information as it is transmitted to us over the Internet.

Taylor and Martin has designed its system to not store credit card numbers on our servers. Credit card numbers are submitted to a credit card authorization service. This service provides Taylor and Martin with credit card validation information only. We do not have access to your personal financial data.

Taylor and Martin may employ independent contractors to help manage data services, and such contractors may have access to data, similar to the access we give our employees. Also, Taylor and Martin may store sales account data, including personally identifiable information, with a third party application service provider.

Access To Your Personal Information

You always have access to the personal information we have about you. To review and update your personal contact information from any of our affiliated sites. We encourage you to review your preferences regularly to keep the information current. You may also contact Taylor and Martin directly to have your information changed or removed.

Promotional Email

If you no longer wish to receive promotional communications from Taylor and Martin, you may opt-out of receiving them by following the instructions included in each promotional communication.

Links To Other Sites

The Taylor and Martin web site contains links to other sites that are not owned or controlled by Taylor and Martin. Please be aware that Taylor and Martin is not responsible for the privacy or security practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.

Information Obtained From Third Parties

Taylor and Martin does not sell or trade your personal information. We may at times receive contact lists from other organizations. We may send mailings such as brochures to these addresses. Typically, these are one-time mailings, and the data is not entered into our database. If you want to remove yourself from the third party's database, you must contact them directly. These mailings have a brochure code printed on the mailing label. By providing this code, we will be able to tell you from what provider we received your contact info.

Statement Regarding Safe Harbor

Taylor and Martin complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Taylor and Martin has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view Taylor and Martin's certification, please visit http://www.export.gov/safeharbor/

When we receive formal written complaints about our compliance with our privacy policies, including the Safe Harbor Frameworks, we will contact the person who made the complaint to follow up. We work with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personal data that we cannot resolve with our users directly.

Changes To This Privacy Statement

We reserve the right to modify this privacy statement at any time, so please review it frequently. If we decide to change our privacy policy, we will post those changes to this privacy statement, the homepage, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it.

Contact Us

If you have any questions or suggestions regarding our privacy policy, please contact us at privacy@taylorandmartin.com.

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