Here's your Checklist for Success -- before, during and after the auction
Attending a Taylor & Martin auction?
We consider a Taylor & Martin auction successful when customers like you have an enjoyable experience. We hope you're able to purchase what you came for, feel happy with your purchase, and look forward to attending another auction in the future. We know that spending your hard-earned money is an important decision. To that end, we've provided the following steps to help ensure a successful auction experience.
Prior To The Sale
1. Do your homework. Know what will be sold at the auction you plan to attend. You can do this by visiting our website, TaylorAndMartin.com. It's a valuable source of up-to-date information, inventory details and helpful FAQs. As equipment is added to an upcoming sale, it will be updated online. Multiple pictures of items, including odometer and vin numbers, will be listed here first with any major spec changes.
Additional research tips prior to an auction:
- Visit with the sales department on items of interest to gain a better understanding of market values and any known condition issues.
- You can view the dates and locations of future auctions online.
- Approximately nine days prior to each auction, the inventory (Auction Catalog) of that sale is posted online.
- If you have questions on a particular piece of equipment, view the online catalog. Our salesman’s name and number is found at the end of the equipment description. If in doubt, call our toll-free number and ask to speak to the salesman responsible for that auction. Knowing the lot number is very helpful.
- As equipment arrives and is checked in mileages, reefer hours and latest photos (inside & out) will be posted online as early as the weekend prior to the auction.
- Maintenance records and spec changes are posted online for each piece of equipment under “View Lots.”
- Come early! Most buyers arrive 1 or 2 days before the sale in order to inspect the equipment. Remember, you buy everything “as is, where is.”
- If you are traveling for a specific piece of equipment, call ahead to ensure it is physically there.
- If you intend to be a frequent buyer, consider subscribing to our True Value Guide to keep up to date with current auction pricing trends.
- Our travel agent can assist you in obtaining airline tickets, car rentals and discounted hotel accommodations. Please contact us 800-654-8280 for more information.
2. When it comes to payment, know the terms and conditions of the auction and come prepared to comply with them. We do not want to turn anyone away.
Please note that you must pay in full on the day of the auction. We do not accept debit cards, money orders, third party checks, com checks or bank drafts. The ONLY forms of payment we accept are cash, personal or company check, wire transfer, and cashier's check. We will accept credit cards for your $5,000 deposit when registering - if a purchase is made there's a 3% convenience fee added to the $5,000 deposit. You can learn more by viewing your Registration Policy.
Arrival at the Sale Site & Registration
- Enter the sales office to register and obtain your catalog and bidder number. Compliance with the terms and conditions as previously stated is very important. If you are not able to present one of the previously mentioned forms of payment, you will not receive a bidder number.
- You will be signing an auction registration agreement -- a legal and binding contract. You will be responsible for the full settlement of your purchase within one hour of the conclusion of the sale.
- Thoroughly inspect the equipment and list your choices and any notes of condition in your catalog. You will rely exclusively on your personal pre-auction inspection when making your purchase. Again, know what you are buying. All sales are final!!
- A mileage sheet and list of reefer engine hours is provided to each buyer. It will continue to be updated until the day of the sale.
- Trucks will have the keys in them. Feel free to start them up. However, please note that they cannot be moved.
- Feel free to ask any questions of the sales staff and the auctioneers. They are there to assist you.
Day of the Auction
- Sale site opens at 7 am. Trucks and reefers will be running until 9 a.m., which is when the auction begins.
- Listen closely to the auctioneer prior to the start of sale of any item, and ask questions if you do not understand. The auctioneer will provide you with any known information that may hold value or interest to that item. You are required to take notice to these statements for they hold precedence over any written or published material.
- Obtain the SALE DAY copy of the mileage and reefer hour sheet. It must say "Sale Day" at the top. It will include all the latest changes, and it is the official copy for the sale.
- Obtain a copy of the supplemental catalog. It includes all the equipment that has been added to the sale after publishing the catalog.
- Listen closely to the opening announcements and statements made by the auctioneer. If in doubt, ask a Taylor & Martin sales staff member in the ring.
- Important spec changes are posted on the windshields of the trucks or in front of each trailer. Know what you are buying.
- Very important! Know what item or choice group is being sold! Have your preferences picked out and notated in your catalog. After a purchase is made is not the time to inspect equipment.
- You will receive an auction memorandum for each purchase. Read it carefully and resolve any doubts, questions or concerns at that moment. This will be the only opportunity you will have to dispute your purchase price or choice.
- If you don’t understand what is happening at any time, please ask one of us. We want you to have a good experience at our auction.
- PAYMENT IN FULL is required within one hour of the conclusion of the sale.
- Once you purchase what you came for, you must enter our sales office to settle up. Our staff will need to know what names you want on the titles. You will also receive all the necessary purchase documentation and it will be explained in detail.
- If you are an exporter, ask that your titles be stamped “For Export Only.”
- If you are a resident of the state [the auction was in] and are not a dealer or tax exempt, you will be required to pay the sales tax that day. Our staff can answer any questions or concerns you may have.
- If you pay in full with cash, wire transfer or certified funds, you will be able to obtain possession of your equipment immediately. ALL equipment must be paid in full before any equipment is released. Otherwise, your equipment will be put on HOLD at our lot until full payment is made. Storage times and availability will be communicated in opening announcements.
- Wire transfer instructions can be found on your invoice.
- At most of our locations, temporary tags are provided or sold for a nominal fee. Do not leave without them.
- A fax machine is available should you need your insurance company to send proof of insurance cards.
- If you are sending drivers to pick up your equipment, please leave the keys, lot releases and temp tags at the sale site. No equipment is released without presenting a lot release form to our security/check-out personnel.
The key to auction success lies in your preparation ahead of the sale, compliance with our terms & conditions, and arriving early enough in order to inspect the equipment and know exactly what you are buying. We provide a wealth of information in our printed documents and online in order to help you achieve that goal. Our staff is always available to answer any questions and assist you throughout the entire process. Good luck, and we look forward to meeting you at our next Taylor & Martin auction.