Checklist for SUCCESS at a Taylor & Martin auction
We define success as you, our customers, having an enjoyable experience at our auctions, hopefully purchasing what you came for, being happy with your purchase and looking forward to attending another Taylor & Martin auction. We know that spending your hard-earned money at an auction is an important decision. To that end, we provide the following steps you can follow in order to be successful at our auctions.
PRIOR TO THE SALE
- Do your homework. Know what will be sold at the auction you plan to attend.
- Visit www.taylorandmartin.com. This site is a valuable source of information and will answer the most frequently asked questions. As equipment is added to the sale, it will be updated online.
- The website is focused on the sale of the week and is the most up to date source of information for that sale. Multiple pictures of items including odometer and VIN# will be listed here first with any major spec changes.
- Visit with the sales department on items of interest to gain a better understanding of market values and any known condition issues.
- The dates and locations of future auctions are posted online.
- Approximately nine days prior to each auction, the inventory (Auction Catalog) of that sale is posted online.
- If you have questions on a particular piece of equipment, view the online catalog. Our salesman’s name and number is found at the end of the equipment description. If in doubt, call our toll-free number and ask to speak to the salesman responsible for that auction. Knowing the lot number is very helpful.
- As equipment arrives and is checked in, the mileages, reefer hours and latest photos (inside & out) will be posted online as early as the weekend prior to the auction.
- Maintenance records and spec changes are posted online for each piece of equipment under “View Lots.”
- Come early! Most buyers arrive 3 or 4 days before the sale in order to inspect the equipment. Remember, you buy everything “as is, where is.”
- If you are traveling for a specific piece of equipment, call ahead to ensure it is physically there.
- If you intend to be a frequent buyer, consider subscribing to our True Value Guide to keep up to date with current auction pricing trends.
- Our travel agent can assist you in obtaining airline tickets, car rentals and discounted hotel accommodations. Please contact us at 800-654-8280 for more information.
ARRIVAL AT THE SALE SITE
- Enter the sale’s office to check in, provide a driver’s license and obtain a catalog and inspection lanyard. Comply with the terms and conditions as previously stated.
- Thoroughly inspect the equipment and list your choices and any notes of condition in your catalog. You will rely exclusively on your personal pre-auction inspection when making your purchase. Again, know what you are buying. All sales are final!!
- A mileage sheet and list of reefer engine hours is provided to each buyer. It will continue to be updated until the day of the sale.
- Trucks will have the keys in them. Feel free to start them up but they cannot be moved.
- Feel free to ask any questions of the sales staff and the auctioneers. They are there to assist you.
DAY OF THE AUCTION
- Sale site opens at 7 am. Trucks and reefers will be running until the auction begins.
- Listen closely to the auctioneer prior to the start of sale of any item, ask questions if you do not understand. The auctioneer will provide you with any known information that may hold value or interest to that item. You are required to take notice to these statements for they hold precedence over any written or published material.
- Obtain the SALE DAY copy of the mileage and reefer hour sheet on the website. It must say SALE DAY at the top. It will include all the latest changes, and it is the official copy for the sale.
- Obtain a copy of the supplemental catalog on the website. It includes all the equipment that has been added to the sale after publishing the catalog.
- Listen closely to the opening announcements and statements made by the auctioneer.
- Important spec changes are announced by the auctioneers and are also posted online. Know what you are buying.
- VERY IMPORTANT … know what item or choice group is being sold!! Have your preferences picked out.
- You will receive an email for each purchase.
SETTLEMENT
- PAYMENT IN FULL is required the day of the auction.
- If you pay in full with wire transfer or certified funds, you will be able to obtain possession of your equipment immediately. ALL equipment must be paid in full before any equipment is released. Otherwise, your equipment will be put on HOLD at our lot until full payment is made. Storage times, storage fees and availability will be communicated in opening announcements.
- Wire transfer instructions can be found on your invoice.
- If you are sending drivers to pick up your equipment, please send buyer number, invoice number, lot number(s) and credit card if storage fees are accrued. No equipment is released without presenting a lot release form to our security/check-out personnel.
Our goal at Taylor & Martin is for you to have a successful and pleasant experience at our auctions. The key to success is your preparation ahead of the sale, compliance with our terms & conditions and arriving early enough in order to inspect the equipment and know exactly what you are buying. We provide a wealth of information in our printed documents and online in order to help you achieve that goal. Our staff is always available to answer any questions and assist you throughout the entire process. Good luck and we look forward to meeting you at our next Taylor & Martin auction.